Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with us:

• Contact information — your name, phone number, and email address when you reach out to us directly.
• Enquiry details — information you voluntarily share about your interior design project or requirements.
• Usage data — anonymous technical information such as your browser type, device type, pages visited, and time spent on the site, collected via standard web analytics tools.

We do not operate any account registration system, and we do not collect payment information through this website.

2. How We Use Your Information

Information we collect is used solely to:

• Respond to your enquiries and provide information about our services.
• Schedule consultations or site visits.
• Improve the content and performance of our website.
• Comply with any applicable legal obligations.

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies and Analytics

Our website may use cookies — small text files stored on your device — to understand how visitors use the site. These cookies do not identify you personally. You can disable cookies through your browser settings; however, some parts of the website may not function as intended if you do so.

We may use a third-party analytics service (such as Google Analytics) to analyse website traffic in aggregate. This service may set its own cookies. Please refer to Google's Privacy Policy for details on how Google handles that data.

4. Third-Party Links

Our website contains links to external websites, including our social media pages (Facebook, Instagram) and partner websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

5. Data Security

We take reasonable precautions to protect any personal information you share with us. Contact details received via phone or email are kept confidential and accessed only by authorised personnel at White Walls. We do not store sensitive personal data on our website servers.

6. Data Retention

We retain contact and project enquiry information only for as long as necessary to provide our services or as required by law. You may request deletion of your personal information at any time by contacting us.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent for us to contact you at any time.

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please get in touch: